Experience
Assisted the Security Engineering team with integrating and deploying enterprise security solutions, including SIEM, endpoint protection, and secure access technologies.
Supported security operations by configuring and maintaining SIEM and SaaS Security Posture Management (SSPM) integrations to improve visibility across enterprise environments.
Resolved Service Desk requests related to network and security infrastructure changes while collaborating with cross-functional teams to support secure enterprise operations.
Acted as a Remote Technician to solve problems over the phone for clients.
Managed ticketing system to ensure productivity for the company.
Preformed device setups and configured them to company standard for the client.
Assist students with coursework through office hours, review sessions, and tutoring.
Plan events, book rooms, and contribute to exec board voting and discussions